TEAM

Kevin Polk

Has 30 years of experience in the finance and collections industries and has developed a proven ability to maximize operational efficiencies and optimize recoveries across the credit grantor, and accounts receivable sectors. Throughout his career, Kevin has developed and implemented off shore outsourcing solutions, established legal recovery networks, and has been involved with purchasing portfolios. He has a wealth of dynamic experience in first and third party collections, contingency collections, legal collections, and portfolio sales. Kevin's longevity in the industry sets him apart as a "best in class" expert in consumer and commercial asset recovery.

Edward R. Carfora

Has 15 years of experience in the collection and debt recovery industry. He has held various mid-level positions at Leading Edge Recovery Solutions, and Freedman Anselmo Lindberg & Rappe., both leading Illinois based organizations. Ed has acquired diverse operational and strategic collection capabilities within all segments of the industry inclusive of, bankcard, retail, auto deficiency, mortgage, consumer lending, telecom, and the payday loan arena. Ed has extensive legal collection experience and during his tenure at Freedman Anselmo, he played a significant role in achieving consistent growth in revenue and increasing garnishment collections to over 50% of total dollars collected.

David J. Stein

David joined Glass Mountain Holdings, LLC in February 2018. David is a long time collections professional with experience in all facets of collections services and operations. David serves as President of Malcolm S. Gerald and Associates, a subsidiary of Glass Mountain Holdings. David's role with GMC is managing new client acquisitions and operations management.

Elizabeth A. Shukas

Has been with GMC since September of 2009. Beth is a finance professional with more than 30 years of experience in accounting, taxes and finance. In her present role, Beth is responsible for planning and directing all accounting operational functions. She handles the accumulation and consolidation of financial data for internal and external financial statements, reconciles and analyzes all client accounts, and evaluates and audits accounting and internal control systems. Beth also prepares and reviews federal and state tax returns and provides technical support on a variety of tax matters on behalf of GMC.

Prior to joining GMC, Beth was self employed as a tax professional through her company E. Shukas d/b/a Hewitt Tax Service and CAS Income Tax Service. Beth is a graduate of the Universidad de las Americas with a degree in accounting.

Dominick M. Nuzzo

Prior to joining GMC, Dominick worked in the mortgage industry utilizing his financial background to handle multiple levels of responsibilities within the mortgage industry. Over the last 6 years since joining GMC, Dominick has developed the back office administration platform currently in place for GMC. He has developed the client services, payment processing, collection license as well as initiating the development of the current compliance (QA and QC) department. In his current capacity, Dominick continues to oversee all client services as well as all regulatory both client and industry related compliance specific requirements.

Katie Stein

Katie has over 30+ years in managing medical services for Malcolm S Gerald and Glass Mountain Capital. She is a SME in managing back office, operations, training as it relates to support of medical clients for both companies. Her expertise in training, onboarding, data management related to billing, insurance claims, client face to face relationships has provided a platform whereby clients know that Katie is the go to person for results and solutions for any medical strategies, information and or data gathering that support any project managed by the companies.

Diane Margolin

Diane Margolin is a dynamic and results-driven sales professional with a passion for exceeding targets and delivering exceptional customer service. With her 25 plus years in the sales industry, she has a proven track record of building strong client relationships. She is known for her excellent communication skills and ability to understand client needs.